Ready to turn your passion for tech into a thriving career? Partnership Education is offering an incredible opportunity to become an
IT Support Apprentice, where you'll gain hands-on experience while building real-world skills through cutting-edge training. From mastering the
AZ-900 Azure Fundamentals
to boosting your confidence with
Confident Communication, and sharpening your people skills in
Customer Service Fundamentals, this role is your fast-track entry into the IT industry.
Join a forward-thinking company dedicated to transforming education through tech, and take the first step towards a future-proof career in IT support.
Why Partnership Education?
Partnership Education is a trusted name in delivering innovative IT solutions to schools and educational institutions. As an apprentice, you'll work alongside a skilled and supportive team that's passionate about empowering educators and students through reliable, future-ready technology.
What You'll Be Doing
While working towards your
Level 3 IT Support qualification
with
Baltic Apprenticeships, you'll:
Respond to remote helpdesk requests with timely and effective technical support
Log, track, and resolve support calls efficiently
Carry out hardware and software repairs in a fully-equipped workshop
Install and configure hardware and software across client sites
Maintain detailed network documentation and reports
Support project needs by sourcing IT equipment
Attend on-site visits to assist schools directly
You'll receive full training and mentorship from both your workplace and the expert team at Baltic.
Salary, Hours & Benefits
£14,772 annual salary
37.5 hours per week, Monday to Friday, 9am-5pm
23 days holiday
Private healthcare ,
pension contributions ,
employee assistance programme, and
life assurance
Mileage allowance
- 45p per mile for travel outside your regular commute
A
structured training and progression plan
within the company
Potential of an annual bonus!
What We're Looking For
A keen interest in IT and problem-solving
Experience building a PC
Full UK Drivers Licence and access to own car
Experience in hardware repair or troubleshooting is a bonus
Confident communication skills and a team-oriented mindset
Familiarity with Microsoft Windows and Office
A customer-first approach with strong interpersonal skills
Self-motivation and a proactive attitude
Your Training with Baltic
This apprenticeship is more than just a qualification - it's your launchpad into the IT world. You'll complete:
AZ-900 Azure Fundamentals
- a foundational cloud computing certification
Confident Communication
- develop self-awareness, body language, and digital presence
Customer Service Fundamentals
- learn how to understand user needs, resolve conflict, and build professional relationships
Ready to Apply?
Click "Apply" and send us your CV! Once received, you'll be invited to a friendly chat with our recruitment team, followed by a formal interview with the employer if shortlisted.
Eligibility
You must have the right to work in the UK and hold valid residency status.
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