SALARY: £27,000- £30,000PA
LOCATION: Birmingham (On-Site)
TYPE OF CONTRACT: 12-Month Fixed Term Contract
ROLE PURPOSE:
This is a 12 month fixed term contract as a Data Administrator, providing high-quality data and operational support to the Assessment/Quality team, ensuring that academic misconduct (AMC) investigation records are accurate, timely, secure, and audit-ready. You will maintain trackers and dashboards, coordinate communications and panel meetings, and produce analyses that strengthen quality assurance and improve AMC processes.
ROLE and RESPONSIBILITIES:
* Accurately input, update, and quality-check case and student-related data to maintain reliable AMC investigation records.
* Provide day-to-day administrative and operational support to the Academic Misconduct/Assessment/Quality function, helping processes run efficiently.
* Complete regular audits of case records to confirm accuracy, completeness, and compliance, resolving discrepancies promptly.
* Communications to students in a timely, professional, and confidential manner.
* Maintain up-to-date case monitoring systems to ensure referrals progress, outcomes are recorded, and any follow-on actions (including grade updates) are completed.
* Coordinate and support investigation meetings and panels, including scheduling, documentation preparation, and recording actions/decisions.
* Monitor academic practice interventions and attendance, following up with students as needed and escalating repeated concerns appropriately.
* Maintain accurate attendance of trainings and engagement records, and analyse participation and feedback data to support service improvements.
* Deliver reporting and data analysis to identify trends and KPIs, providing insights to strengthen quality assurance and academic integrity outcomes.
* Recommend and implement process improvements, including automation and improved data workflows, and support additional priority tasks as required.
* Support the Academic Misconduct/Assessment/Quality team with additional priority tasks and business needs as required.
ESSENTIAL SKILLS and EXPERIENCE:
* Experience in inputting, updating, auditing, and maintaining high-quality records with strong attention to detail.
* Strong skills in Advanced Excel Power Query, Pivot Tables, XLOOKUP/VLOOKUP, IF/IFS, COUNTIFS/SUMIFS (or equivalent).
* Experience using Power Automate to streamline processes across Excel, SharePoint, Outlook, and Microsoft Forms.
* Experience building and maintaining Power BI dashboards, including data modelling and producing actionable KPI reporting.
* Strong written communication skills, including producing accurate student communications using mail merge, with the ability to manage multiple priorities and handle sensitive information securely.
DESIRABLE SKILLS and EXPERIENCE:
* Experience working in a higher education environment (registry, assessment, quality, academic integrity, student services, or compliance-focused teams).
* Strong working knowledge of data governance, confidentiality, and secure handling of sensitive student information (e.g., GDPR-aware practice).
* High attention to detail, with a demonstrable track record of improving data quality and reducing errors through process improvement.
* Ability to manage competing priorities in a fast-moving environment, staying calm and professional when handling sensitive cases.
* A continuous improvement mindset—able to propose and implement practical changes that improve efficiency and student experience.