Social network you want to login/join with:
Our Plants and Gardening Managers
play an essential role in delivering customer experience across our stores - driving sales, promoting customer loyalty, providing excellent plant advice, and maintaining department standards, whilst working alongside the general manager to set a standard within our flagship department.
Responsibilities
* Oversee the horticulture department operations to maximise profitable sales and growth, whilst creating a customer-focused environment.
* Provide expert advice and guidance on plant care, maintenance, and core gardening products.
* Inspire your team to deliver the best in-store experience by creating a memorable customer journey.
* Collaborate with central support teams, maintaining excellent communication to enhance our business.
* Ensure health & safety regulations are followed across the store, prioritising employee and customer welfare.
* As a senior management team member, undertake duty manager responsibilities including key holder duties.
Who we are looking for
* Horticultural expertise with retail management experience.
* Commercial awareness with understanding of budgets, profitability, and sales growth.
* Ability to identify training needs and coach staff to deliver exceptional customer service and a safe environment.
* Adaptability to changing priorities, workload, and regulations.
* Leadership in managing change, motivating the team through seasonal variations.
* Demonstrate our values: teamwork, continuous improvement, positivity, passion for gardens, and customer focus.
What we offer
* Generous annual leave with flexible holidays.
* Uncapped store discounts: 50% off in our Restaurants, 25% off in the Garden Centre, and 10% off in food halls.
* Access to Wagestream for financial wellbeing support.
* Support from Retail Trust including confidential assistance, virtual GP, counselling, and retail rewards.
* Development opportunities via Dobbies Academy and eLearning.
* A passionate, diverse, and supportive team culture.
About us
Founded in 1865 by James Dobbie, Dobbies is the only garden centre retailer with stores in every UK nation.
Our passion for gardens and plants is reflected in our products, services, and community events. Many stores feature a restaurant or coffee shop, creating a welcoming environment.
We are committed to being a great place to work, encouraging colleagues to excel and celebrate success together. We make it work for our customers.
#J-18808-Ljbffr