Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Professional Services function delivers structured, outcome-driven technical engagements that help customers design, implement, and optimise modern workplace platforms. The Modern Workplace Consultant is a delivery-focused role, primarily engaged in Microsoft 365 professional services engagements, including tenant configuration, migrations, security baseline uplift, and end-user enablement. The role is customer-facing and works closely with senior consultants and architects to deliver high-quality, supportable solutions aligned to agreed standards. Deliver Microsoft 365 and Modern Workplace professional services engagements under defined scopes, timelines, and technical designs. Implement and configure Microsoft 365 workloads including Exchange Online, SharePoint Online, Microsoft Teams, OneDrive for Business, Microsoft Intune, and Entra ID (Azure AD). Support tenant onboarding, migrations, and configuration uplift projects using agreed runbooks and reference architectures. Implement device management, compliance, and security baseline policies using Microsoft Intune. Contribute to automation and standardisation efforts using PowerShell and deployment frameworks. Produce clear, structured technical documentation to support service handover and operational readiness. Collaborate with Principal Consultants and Architects during design workshops and technical reviews. Assist with technical escalations when requested, providing subject-matter input. Communicate progress, risks, and dependencies clearly to stakeholders. Experience delivering Microsoft 365 solutions in consultancy, managed service, or enterprise IT environments. Strong working knowledge of Microsoft 365 administration, Intune, Entra ID, and collaboration services. Experience working to defined technical designs and standards. Working knowledge of PowerShell for administration and automation. Ability to produce accurate and maintainable technical documentation. Understanding of ITIL-aligned service management concepts. Strong customer-facing communication skills. Eligibility to obtain and maintain UK Government Security Check (SC) clearance. Desirable Certifications Microsoft 365 Certified: Endpoint Administrator Associate (MD-102) Microsoft Certified: Identity and Access Administrator Associate (SC-300) Microsoft 365 Certified: Teams Administrator Associate (MS-700) Microsoft 365 Certified: Copilot and Agent Administration Fundamentals (AB-900) Microsoft 365 Certified: Administrator Expert (MS-102) Wellbeing that means something 26 days’ holiday bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection : up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000 models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We’re much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK’s largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Join us and become part of a team that’s powering the world of work and making a real difference. Learn more at www.oneadvanced.com