Where: EENorth Tyneside OR EE Gosforth
FullTime: Permanent
Salary: £25,087.00rising to £25,684.00 after 8 months of being here, plus uncappedcommission
Start Date: June2025
Whythis jobmatters
Areyou someone who likes solving problems? Maybe you like gaming ortinkering with technology? If so, you have transferrable skills tosucceed in a Customer Service Technical role withEE.
Why not use yourskills to make a difference and join our Broadband Technical Teamin North Tyneside or Gosforth. You’ll be talkingover the phone to customers with all sorts of broadbandtech-related queries. You could be helping someone with a simplerouter question or something that needs a bit more work andownership, you’ll be there for the customer supporting them all theway.
You don’t needspecific experience to join us. Provided you’re naturally helpful,calm, and can build relationships – we can train you on therest.
We understand thatlife never stands still, and like most roles within EE, thisopportunity is designed with flexibility in mind. We’re here tosupport you in being successful, meaning we’ll do everything we canto make sure you don’t miss that appointment or can look after yourfamily in an emergency. Just a few ways we’re doing this includeallowing you to schedule your own breaks and banking time, and theoption of occasional homeworking.
What’sin it foryou?
* A great starting salaryof £25,087.00 rising to £25,684.00 after 8 months of being here,plus incentives and bonuses.
* Online GP – Givingyou access to a GP via telephone or video 24/7 for both you andyour immediate family, fully funded byus.
* Market leading paid carer’s leave, up to 2weeks off for carers to give that bit of extra support to ourcolleagues who are caring for family or friends who are disabled,ill or elderly.
* Family Leave - Equalisedmaternity, paternity, and adoption leave and it gives all parents18 weeks full pay and 8 weeks half pay in the first year howeverthey choose to grow theirfamily.
* Huge discounts of EE & BT productsincluding your Mobile and Broadband – savingyou hundreds of pounds every year.
* Support incarving your own career path. We are passionate about developingour people and we’ll support you in achieving the career youwant.
* Season Ticket Travel Loan – giving youthe funds to pay for your travel to and from work up front, makinga difference where it counts.
* Volunteeringdays, so you can give back to your localcommunity.
* Optional Private Healthcare andDental, to protect you and yourfamily.
Ontop of all that, we’ve got a great team culture, meaningfulsupport, and tailored training to help you build a lasting career.What are you waitingfor?