Role: Sales Development Representative (SDR) Company: Gradwell Communications -
Location: UK - Hybrid Role
For over 25 years Gradwell Communications have been providing communications technology to businesses across the UK. We are trusted by over 8,000 customers to provide everything from cloud phone systems and voice products to broadband and connectivity.
As an SDR you will be working primarily from home, providing high-quality leads and opportunities for the Sales team through both outbound prospecting and nurturing inbound leads via the website. You will spend most of your time talking to UK businesses about how Gradwell can help them and their organisations through communications technology. To succeed, you need to use all channels available to you, including cold calling, email, social media, and video. You’ll be working with a team of four SDRs, who will provide plenty of support and advice, as well as working with the Head of Direct Sales and Head of Marketing. There are great career prospects with the aim being to move into a field-based sales role after 12–18 months in the role. Excellent written English
Comfortable on video calls and simple recordings
Comfortable using a variety of software and cloud-based tools
Sales experience, particularly with voice or connectivity products (business phone systems, SIP solutions, broadband, etc)
Cold calling (or receptionist/gatekeeper) experience
Experience using business live chat platforms (Drift/Intercom/Olark etc)
Experience using sales automation platforms (Outreach, Prospect.Experience with CRM and database systems (Salesforce, Hubspot, etc)
Convert inbound web/phone/email interest with prompt follow-up on a variety of channels
Help potential buyers understand our products and services to maximise potential interest and potential sales opportunities
Research prospects and their accounts using a variety of channels and tools
Contact potential prospects using a range of methods, tracking progress through sales automation tools
Manage data effectively in sales automation and CRM
24 days holiday plus Bank Holidays
Pension
Life Insurance
Dental Insurance
Cycle-to-work scheme