LOCATIONS: London / Birmingham / Bristol
HOURS: Full‑Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.
About This Opportunity
Join our Corporate and Institutional Banking (CIB) division as our Supplier Management Lead, where you'll lead CIB's supplier governance, third‑party risk management, operational resilience, outsourcing compliance and performance.
This high‑impact role ensures suppliers operate within regulatory expectations while delivering commercial value and supporting CIB's strategic objectives.
Key Responsibilities
Lead the CIB supplier management and third‑party risk strategy, aligned to Group frameworks and regulatory expectations.
Chair senior governance forums, providing oversight of performance, cost, resilience and risk, with clear executive MI and recommendations.
Maintain executive accountability for our highest‑criticality suppliers, including those supporting Important Business Services, ensuring robust governance, assurance, and exit and recovery planning.
Third‑Party Risk Management
Deliver fit‑for‑purpose third‑party risk processes across the full supplier lifecycle, ensuring compliant, controlled and scalable execution.
Strengthen and drive insight through data, automation and tooling to improve risk identification and decision‑making.
Lead resilience and scenario testing, with integrated oversight across operational, cyber, financial, ESG, concentration and geopolitical risk, and ensure audit‑ready evidence.
Implement performance frameworks (e.g., balanced scorecards) covering cost, service, risk and resilience.
Drive value through demand management, contract optimisation and supplier rationalisation, addressing underperformance where needed.
Use performance and financial MI to support governance decisions and CIB productivity / cost outcomes.
Leadership & Stakeholder Engagement
Lead and develop the supplier management team across governance, risk, performance and commercial management.
Define and deliver the offshore supplier management operating model, including capability build and transition activity, maintaining service continuity and effective risk control.
Act as a senior escalation point and trusted partner across COO, CIO, Risk and Procurement; deputise for the Head of Third Party Management and Operational Integrity & Resilience as required.
What We Need From You
5+ years' experience leading supplier management / supplier governance for strategic suppliers within a regulated environment.
5+ years' experience in third‑party risk management and outsourcing compliance across the supplier lifecycle.
Strong knowledge of operational resilience for suppliers, including scenario testing and exit/recovery planning.
Proven people leadership, including delivery through offshore or distributed teams.
Strong commercial judgement, with experience improving supplier performance and value (e.g. scorecards, optimisation).
Experience using automation/analytics tooling to improve supplier insight and risk identification (desirable).
We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.
This Is A Place For You
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long‑term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
Benefits
* Generous pension contribution of up to 15%
* Annual performance‑related bonus
* Share schemes including free shares
* Benefits you can adapt to your lifestyle, such as discounted shopping
* 30 days' holiday, with bank holidays on top
* Range of wellbeing initiatives and generous parental leave policies
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