We are currently looking for an experienced Content Designer to join a large Microsoft 365 Copilot programme within the Higher Education sector.
This is an opportunity to work on a high-profile digital enablement initiative focused on improving how academic and professional services teams adopt and utilise AI-powered tools across Teaching & Learning environments.
Working closely with Human-Centred Design specialists and key stakeholders, you will be responsible for creating clear, engaging and user-focused content that supports adoption, learning and real-world use of Microsoft Copilot tools.
Key Responsibilities:
* Design and develop clear, user-centred content, guidance and enablement materials
* Create digital content including guides, walkthroughs, toolkits and learning resources
* Translate complex technical concepts into simple, practical and accessible content
* Help create coherent user journeys and experiences across multiple content touchpoints
* Work closely with UX, Human-Centred Design and stakeholder teams
* Apply accessibility and inclusive design principles throughout
* Use feedback and user insight to continuously improve content
Key Skills & Experience:
* Proven background as a Content Designer, UX Writer, Content Strategist or similar
* Strong understanding of User-Centred / Human-Centred Design principles
* Experience creating digital guidance, enablement or learning co...