Overview
Join to apply for the Central Services Coordinator role at Arts Students' Union
Location: London
Contract type: Permanent
Hours: 35 hours a week
Who we are
Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfill potential; we help make it happen.
About the job
Working within the Central Services team, the Central Services Coordinator (CSC) plays an essential role in supporting the smooth-running and operational effectiveness of the Students’ Union (SU) and its Front of House.
The CSC is responsible for coordinating an effective, professional, and welcoming SU front desk service with opportunities to interact directly with students, UAL and SU staff and external organisations. The CSC assists the Central Services Manager in managing SU physical and digital spaces across the UAL campus network and the SU\'s retail and merchandising offer and operation.
Alongside this, the CSC delivers administration and operational support to the SU and assists with the maintenance and health and safety aspects of the SU spaces.
Key responsibilities
* Coordinate an effective, professional, and welcoming SU front desk service with opportunities to interact directly with students, UAL and SU staff and external organisations.
* Assist the Central Services Manager in managing SU physical and digital spaces across the UAL campus network and the SU\'s retail and merchandising offer and operations.
* Deliver administration and operational support to the SU, including maintenance and health and safety aspects of SU spaces.
* Support front of house operations across different campuses and interact with students to support their development.
Essential skills and qualifications
* Is passionate about consistently delivering excellent customer service
* Is passionate about training and working with students
* Has an outstanding eye for detail
* Has great organisational skills
* Is able to work independently, as well as part of a team, building strong relationships with multiple stakeholders
* Demonstrates initiative and flexibility in their approach to work
* Is able to maintain confidentiality and a discreet handling of sensitive information
Why apply?
Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.
Benefits and Perks
* a summer 4-day working week - a four day working week during July & August
* Generous holiday entitlement (up to 39 days) - 25 days holidays per year, increasing after two years of service
* A three-week festive closure and a six-day spring closure with associated leave
* 2 days of Volunteering Leave
* Religious Festival Leave (up to 2 days)
* Cycle to Work scheme
* Flexible/ hybrid working arrangements
* Access to UAL staff training courses
* NUS card discount
* Enhanced maternity leave
* Family-friendly employer
* Interest-free travel loan
* Employee Assistance Programme (EAP)
How we recruit
We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible. Candidates complete our Application Process in two stages:
* Part 1 (Application Form): suitability for the role to determine shortlisting
* Part 2 (Equal Opportunities Monitoring): demographic information for monitoring; not seen by shortlisting
Application forms are formatted to ensure equality monitoring data is removed before shortlisting.
Want to apply?
Please note: To be considered, you must have the right to work in the UK or a valid work permit/visa and a National Insurance number.
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