As an organisation we recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.
Click on this link to find out about our values https://www.uhbw.nhs.uk/p/about-us/our-trust-values
Working in a small team in Trust Headquarters, this role supports the busy central print room. The print room provides an essential service to the whole organisation, ensuring clinical and non-clinical teams have a reliable supply of printed documents and patient information leaflets in a timely and cost-effective way. The postholder will be responsible for carrying out printing and finishing, advising customers, ordering and receiving materials, taking calls and welcoming visitors to Trust HQ. The role will be supported by a Print Room and Reception Supervisor.
To liaise with wards, clinical staff, and Trust support staff via telephone, Outlook, Teams and in person as and when necessary.
To show a caring and professional approach towards visitors when carrying out reception duties.
Escalate printing issues, capacity problems and general reception issues to the print room supervisor as appropriate.
Provide, process and receive routine information relating to the role’s print and reception duties.
Work with the Print Room and Reception Supervisor to achieve and maintain services SLAs and KPIs.
Regularly achieve the required performance levels as agreed in personal objectives.
Utilise skills relating to the use of printer hardware and software.
Manage printer faults, repairs and consumables to avoid impact on the print service.
Plan and organise own workload, adjusting as necessary to meet the demands of others’ activities or a change to service demand
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.