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Cloud Infrastructure Specialist (Previous Relevant Experience is Required), Colchester
Client: Telent
Location: Colchester, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 4
Posted: 14.05.2025
Expiry Date: 28.06.2025
Job Description:
Location: Southampton
Job type: Full time, permanent
Job ref: 1415
Telent's Network Services division is seeking a Cloud Engineer to join our Engineering team based in Southampton. This role offers the opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and development through challenging projects.
The Cloud Engineer will develop and maintain relationships with internal and external customers, providing proactive service and acting as a bridge between engineering and service teams to ensure high customer satisfaction.
Our Technology Teams are dedicated to advancing digital infrastructure across the country, offering complex work with rewarding impacts, helping to keep the nation's critical infrastructure connected and secure 24/7.
Cloud Engineer - Responsibilities:
* Train staff and customers on products and solutions.
* Support Professional Services and Sales opportunities.
* Monitor customer incidents and report on accounts.
* Identify trends, security threats, and technical bulletins affecting customers.
* Manage documentation related to customer platforms and Telent Cloud Services.
* Follow internal and external processes for tasks, reporting, and changes.
* Assist with PoC scenarios, Type Approval, and lab testing.
* Create TA, POC, RFC, WI, and SoW documentation.
* Peer review engineering documentation.
* Pre-stage equipment for customer sites.
* Attend customer meetings and support reviews.
* Accurately submit timesheets and expenses.
* Maintain certifications aligned with role objectives.
* Adhere to GDPR and security policies.
Who you are:
The ideal candidate has an interest in Cloud technologies, including some Azure knowledge, Linux, MS SCCM, and MS Exchange. You should have a strong work ethic, a can-do attitude, and experience supporting medium to large support environments, with On-premise Cloud Services experience preferred.
* Desirable certifications include VCP 6.x-DCV, LPIC-2, MCSA, etc.
* Strong networking and SQL Server skills.
* Experience with Azure MFA, VMware vCloud Director, and leadership qualities.
* Excellent communication and problem-solving skills.
What we offer:
A diverse career with opportunities for development, learning, and impact. We foster an inclusive culture that values differences and ideas, supporting our team with various benefits including annual leave options, pension, health support, discounts, and more.
Our values:
* Be Inclusive
* Take Responsibility
* Collaborate
* Be Customer-focused
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