Overview
Manpower is excited to welcome a new Customer Support Representative to our vibrant Inside Sales team. This hybrid role offers the flexibility of working from home combined with the opportunity to collaborate on-site at our client's location in Erskine.
Your role
* Outbound partner engagement to support business needs
* Driving a high level of quality service support across the entire business
* Perform detailed data entry in line with pre-defined processes
* Management of incoming emails and calls from internal and external colleagues and partners
* Manage escalations through customer and partner engagement
* Own opportunities and manage them through the sales cycle
Your profile
* Strong administration skills
* Excellent organization and interpersonal skills
* Experience working to tight deadlines with attention to detail
* A background in customer services or within a similar role would be advantageous
* Proficiency in Microsoft Office (Excel, Word, PowerPoint) and reporting tools like PowerBI
Why you\'ll love it here
* Innovative Environment: Join a team that\'s all about breaking new ground in tech
* Working hours: Monday to Friday 9am - 5.30pm and so there is no weekend working
* Competitive Salary: Earn £23,800 - £25,000 depending on experience
* Make An Impact: Work for a company that cares about sustainability and giving back
* Mentorship Isn't Just a Buzzword: You\'ll have access to continuous learning opportunities, mentorship programs, and clear career progression paths with our learning and development manager
Benefits
* Career progression
* Fully paid on the job training
* 25 days annual leave plus 8 bank holidays
* Company pension
* Hybrid working
* Employee discounts
* Free parking
* Sociable working hours
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