Contract | CRA GROUP RECRUITMENT AND PAYROLL LTD | United Kingdom
Posted On 16/06/2025
Job Information
Personal and Household Services
City Rugby
Province Warwickshire
Postal Code CV21
Job Description
2-3 Month Contract with a local Authority
Job Purpose
* The Property Repairs Manager is responsible for the maintenance of the Councils social housing stock and leased properties, keeping them in a state of compliance within all statutory and regulatory requirements.
* The purpose of the role is to lead and manage the Property Repairs Team, ensuring the service is delivered within budget and to a high standard, with a customer first culture and in accordance with our CANDO values.
Key Duties/Accountabilities
* Provide strong leadership, proactive coaching, and mentoring to the Property Repairs Team, ensuring they are operating to their full potential and are adequately qualified to deliver the Councils priorities.
* Deliver an integrated, repairs service across all tenures considering external best practice, regulatory requirements and business priorities. Regularly benchmarking performance against peers to ensure an exceptional service.
* Deliver excellent standards of customer service to the councils’ residents, ensuring compliance from both the inhouse and externally contracted services. Managing complaints within agreed timescales with a lesson learnt approach
* To lead colleagues in the development of new and improved methods of working to increase performance standards and efficiency through the continual redesign of services, considering the end to end journey.
* To ensure that effective arrangements are in place for the proper delivery of all aspects of the property repairs service, including such elements as managed stores and van stocks, tools and equipment management, sub-contractor provision and staff training.
Essential Experience Required .
* Experience of managing a large workforce with good people management & leadership skills. Successfully managed and led multi-disciplined Teams; including field based resource.
Essential Qualifications Required
* A CIH Level 3 in Housing Maintenance and Asset Management
* A Management Qualification or equivalent
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