A client in the financial services sector is seeking a Customer Account Manager in Stratford-upon-Avon. The role involves effectively managing customer accounts, particularly those with payment arrears, ensuring positive outcomes through empathetic interactions. Candidates should possess strong communication and organizational skills, and although experience in debt negotiation is desirable, it is not essential. The company offers a hybrid working model post-training and values professionalism and attention to detail in customer relations.
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