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Students! Earn while you learn! We have an exciting opportunity for you to work full time during the holidays and then move to a part-time remote working role during your school term.
We're seeking dynamic individuals to join our client's fast-paced customer service team. If you thrive on building relationships, hitting targets, and delivering exceptional experiences, this could be your next big adventure.
What you'll do:
* Provide world-class customer service through inbound calls
* Achieve sales targets while creating memorable customer experiences
* Expand your skills by working across different channels (Twitter, Webchat)
* Interact with customers face-to-face in the UK and French terminal buildings during peak periods
* Benefit from comprehensive training and ongoing support
What you'll need:
* Ability to create memorable moments for our customers
* A passion for customer service and sales
* Excellent communication and interpersonal skills
* Strong computer and data entry skills
* Ability to work efficiently and follow procedures
* Strong problem-solving abilities
* Ability to make customers feel welcome, understood, and valued
* Good body language and vocal tone to guide customers effectively
* Providing specialist support and advice to customers during their journey
What we offer:
* Competitive salary starting at £26,273.34 (£13.47 per hour) with enhanced weekend rates, working towards two additional pay levels
* Comprehensive training and development opportunities
* Parking and discounted travel
* Discounts at various retail outlets in the terminal
Ready to embark on an exciting new challenge?
Join our client's dynamic team and help provide the quickest, easiest, and most eco-friendly way to cross the Channel.
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