FibreNest, part of the BUUK Infrastructure Group, is looking for an Installation Engineer to help us earn customer loyalty and drive business growth by providing consistently excellent service.
Purpose of this role
Reporting to the Regional Manager, you will be the main on‑site presence for project delivery. You will be responsible for building and maintaining strong working relationships with Persimmon site managers, project managers, groundworkers, and contractors. You must possess an in‑depth understanding of the work programme and be empowered to make real‑time decisions that contribute to its successful delivery, including representing FibreNest effectively during high‑profile site visits and demonstrating strong stakeholder‑management skills across all field operations.
Key Responsibilities
* Oversee all field health, safety, and wellbeing, including risk assessments, reporting, vehicle checks, and audits.
* Build and prepare the Access Network, from cabinets to customer premises (rodding, cabling, splicing, testing, commissioning, customer handover).
* Assist with installing and commissioning new street cabinets and 3rd‑party connections (planning, surveying, site visits).
* Expertly locate and repair network faults using tools such as OTDR, OPM, LFD, and VFL.
* Promote FibreNest's quality standards with Persimmon Homes and stakeholders.
* Ensure network builds meet quality, budget, and service standards through regular checks against technical specifications.
* Continuously seek to improve processes and efficiency.
* Provide excellent customer service.
* Engage with teams on live developments to ensure high standards.
* Report regularly to the Regional Manager/Supervisor on build safety and quality.
* Keep network records accurate (providing images, diagrams, test results).
* Perform other relevant duties as requested by management.
* Maintain a current DBS check as required for customer home visits.
* Hold a valid driving licence.
What can you expect from us
* Annual pay review linked to cost‑of‑living increases.
* Company pension contributions of up to 3% if employees contribute 5%.
* 33 days holiday including bank holidays, with the option to purchase an additional 2 weeks.
* Enhanced maternity, paternity and adoption pay.
* Referral payment of £1,000 (net of tax) for each successful referral.
* Hybrid working for eligible roles.
* Development opportunities to reach your career aspirations.
We encourage you to apply as soon as possible as we reserve the right to close the role early.
Experience / Knowledge
* Solid understanding of optical network construction and maintenance.
* Experience in fibre‑optic installation, splicing, and distribution.
* Good knowledge of UK telecoms networks.
Abilities / Skills
* Self‑starter, able to work quickly in a dynamic environment.
* Calm under pressure.
* Strong interpersonal and customer‑facing skills with a positive attitude.
* Excellent written and verbal communication skills.
* Able to prioritise work independently.
* Builds good relationships easily.
* Strong collaborator.
* Practically competent.
* Able to challenge constructively.
* Proactive, takes ownership, delivers high‑quality work.
* Initiative‑taking, energetic, and forward‑thinking.
* Tenacious, committed, professional, and responsible.
* Open, honest, respectful team player.
* Collaborative and trusting.
Desirable
* EUSR / CSCS Card.
* PIA accreditations SA007, K008 & SA006.
* Fibre splicing qualifications N23 or equivalent.
* Optical testing & commissioning.
Equal Opportunity
We are proud to be an equal‑opportunity employer and advocate for equity, diversity, and inclusion in all we do.
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