Role Overview
We’re looking for a warm, professional Duty Manager to join our team at Thyme, Southrop. This is an exciting opportunity to be part of a passionate team dedicated to delivering exceptional guest experiences. Positioned in our beautiful guest spaces, this role acts as a vital bridge between Guest Relations and Food & Beverage, ensuring every guest feels welcomed and cared for from the moment they arrive.
The annual on target earnings for this role are £34,586 per year, based on a 42.5 hour week.
Key skills and traits
* A naturally warm and welcoming manner
* Excellent communication and interpersonal skills
* Impeccable personal presentation
* Good computer skills and written communication
* Strong attention to detail
* Proactive and intuitive approach to guest needs
* Previous hospitality or guest-facing experience is a plus
The role will also include some computer based work, responding to enquiries, managing reservations and ensuring the team are well prepared for the service ahead with knowledge of their guests.
We are looking for someone who has a passion for hospitality, charismatic personality, and an interest in produce, seasonality and sustainability.
Benefits for the Team
* Exceptionally generous Service Charge bonuses paid monthly.
* 28 days annual leave PA + All staff to have an extra day off on their birthday.
* Healthy & delicious meals on duty prepared by our own Chef’s, and a comfy team room to enjoy on breaks
* Employee assistance & wellbeing programme
* Financial and debt advice as well as Legal advice via Law Express
* High quality, sustainably made, and stylish uniforms provided.
* Free staff parking on site.
* Team rates to stay at Thyme for £150 per night, with the ability to extend this to family.
* 50% off food in both the Ox Barn and the Swan.
* Cookery School discount - All classes are £40 per person, available for you plus 1 guest.
* 50% discount on Spa Treatments.
* 40% discount on our retail range Bertioli
* Annual staff Christmas Party with dinner, drinks, music & dancing!
* Reward & recognition programme offering the chance to win weekly prizes & a monthly cash bonus.
* A personalised approach to investment in your professional development.
* Beautiful Location with plenty of space to walk and relax during break times!
Equal Opportunity Employer
Thyme is an equal opportunity employer. We are committed to being a successful, caring and welcoming place for all. We are committed to a culture where respect and understanding is fostered, and the diversity of people's backgrounds and circumstances will be positively valued. We will ensure that no applicant receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
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