About Us
PLATF9RM and Freedom Works Group together form the largest independent co-working network in the South of England. With eleven thriving spaces (and more on the way), we support a growing community of over five thousand members. Our spaces are designed to be welcoming, well-run and inspiring places to work.
We're in an exciting period of growth, making this the perfect time to join us in a pivotal operational role. We're now recruiting for an experienced and hands-on Facilities Manager to oversee all aspects of site maintenance, health and safety, and facilities operations across our estate.
The Role
This is a varied and proactive role, ideal for someone who enjoys solving problems, juggling priorities and taking ownership of a busy multi-site operation. You'll be responsible for managing day-to-day issues through our facilities ticketing system, as well as planning and delivering preventative maintenance, compliance checks, and improvement projects.
You'll work closely with contractors, Community Managers and the wider Ops team to ensure our spaces remain safe, functional, and a pleasure to work in. From minor repairs to major upgrades, you'll make sure everything runs smoothly and safely.
Key Responsibilities
* Manage the facilities ticketing system across all locations, prioritising and resolving issues efficiently, and keeping stakeholders updated
* Plan and oversee preventative and scheduled maintenance (PPM), servicing, and ongoing compliance work
* Arrange and manage trusted contractors and suppliers, ensuring work is completed to a high standard and within budget
* Carry out regular site visits to assess condition, spot risks and identify areas for improvement
* Ensure all sites remain fully compliant with health & safety legislation, including fire safety, legionella, and risk assessments
* Support Community Managers and Location Coordinators in completing their regular building checks, including fire alarms, emergency lighting, weekly walkarounds and evacuation drills
* Maintain accurate records within our systems (e.g. Collabit), including servicing certificates, inspection logs, warranties and risk assessments
* Act as the escalation point for serious H&S issues or incidents, ensuring appropriate follow-up
* Work closely with the Head of Operations to manage budgets, track spend, and plan larger-scale projects
* Support with audits, internal reporting and suggesting improvements to systems, processes or documentation
What We're Looking For
* Experience in a facilities, operations or property role, ideally across multiple sites
* Solid understanding of health & safety responsibilities in a building or multi-site context
* Organised, responsive and comfortable juggling reactive work, planned projects and compliance admin
* Confident using ticketing or workflow tools (e.g. Collabit or similar)
* Skilled at working with contractors and internal teams, and holding people to account when needed
* Calm, friendly and solutions-focused, someone who takes ownership and gets things done
* Full UK driving licence with own vehicle, and flexibility to travel between sites
* Qualifications such as IOSH, NEBOSH or IWFM Level 3+ are a bonus (but not essential)
What You'll Get
* A varied, impactful role supporting the smooth running of vibrant workspaces across the South
* The opportunity to make a visible difference in a growing business
* A collaborative, friendly team and a culture that values input and initiative
* Regular team meetups, socials and opportunities to develop your skills
Job Types: Full-time, Permanent
Pay: £35,000.00-£40,000.00 per year
Benefits:
* Free or subsidised travel
* Paid volunteer time
* Sick pay
Experience:
* Facilities maintenance: 3 years (required)
* Facilities management: 1 year (preferred)
Work authorisation:
* United Kingdom (required)
Location:
* Sussex (required)
Willingness to travel:
* 25% (preferred)
Work Location: On the road