Fire & Security Operations Manager
About the Role
Integrity Security Group is seeking an experienced, motivated, and self-driven Fire & Security Operations Manager to lead and develop our growing Fire & Security division.
This is a pivotal role within the business, responsible for overseeing day-to-day operations, ensuring projects are delivered to the highest standards, supporting and developing engineering teams, and maintaining excellent client relationships.
This hands-on, client-facing position is ideal for an individual who combines strong technical expertise with operational leadership and commercial awareness.
Key Responsibilities
Operational Leadership
* Provide hands-on technical support and expertise across all aspects of fire and security projects.
* Oversee project delivery, ensuring work is completed safely, efficiently, and to a high standard.
Team Management & Development
* Lead, mentor, and support engineers across the division.
* Monitor performance and encourage continuous professional development and high-quality workmanship.
Compliance & Standards
* Ensure all operations comply with industry standards, regulations, accreditations, and health & safety requirements.
Client Relationship Management
* Attend client meetings and conduct site surveys.
* Build and maintain strong working relationships with both new and existing clients.
Quotations, Surveys & Audits
* Assist with preparing quotations, tenders, and project estimates.
* Conduct engineer audits and identify opportunities to improve service delivery and operational performance.
Business Growth
* Support the continued growth of the division by identifying and developing additional sales opportunities within existing accounts.
Internal Collaboration
* Work closely with scheduling and administration teams to ensure smooth operational delivery and excellent customer service.
About You
To succeed in this role, you will have a strong background in the fire and security industry, alongside proven leadership experience and a proactive, solutions-focused mindset.
Requirements:
* Proven experience within the fire and security industry, with strong technical knowledge across relevant systems.
* Previous experience in a management, supervisory, or senior engineer role.
* Good understanding of industry compliance, accreditations, and health & safety standards.
* Ability to produce detailed surveys, quotations, and estimates.
* Strong communication and interpersonal skills with the ability to build relationships across teams and with clients.
* Commercial awareness and the ability to identify new business opportunities.
* Full UK driving licence.
What’s On Offer?
This is an exciting opportunity to join a respected and growing organisation where you can play a key role in shaping the future of the Fire & Security division.
Benefits
* Competitive salary of up to £65,000.
* Achievable annual bonus scheme linked to division performance and growth.
* Use of a company vehicle or car allowance – to be confirmed/ discussed further during the interview process.
* 23 days holiday entitlement, increasing with length of service.
* Opportunity to play an integral role within a growing and ambitious business