Contracts Manager Service and Maintenance £24.73 per hour (PAYE) £33.09 per hour (Umbrella) Duration - 1 year Reporting to the Commercial Manager, the Contract Manager will be responsible for ensuring service levels and value for money are realised for a range of service providers. Main Activities Health, Safety and Environment Understand the key pieces of Health, Safety and Environmental legislation that apply to the scopes of work being managed and how those responsibilities are provisioned for in the client / contractor relationship Ensure robust EHS governance processes are in place Monitor performance and challenge both the contractor and the organisation to safeguard Health, Safety and Environmental performance and that any process confirmation processes used (set-up on a regular basis) are robust, unambiguous and visible to all concerned Governance / Commercial Control Understand customer requirements and ensure that the commercial arrangements accommodate them. Develop & deploy effective KPIs and governance to protect customer requirements. Quality Control Ensure Quality standards are achieved and relevant internal policies are adhered to Receipt, analysis and onward communication to Service Provider on any quality documentation update related to their activity Process confirm on a monthly basis Service Provider Quality System Management Where appropriate support the Practical Problem Solving analysis for abnormalities that the service provider is responsible for. Procurement Interface Maintain a good working relationship with Procurement and ensure that all procurement processes are adhered to Support strategic procurement reviews (i.e. Quarterly Contract Reviews, Annual Contract Reviews, etc.) Provide key data and participate in procurement processes such as Request for Information, Call for Tender, Tender Evaluation and Service Provider Selection and Negotiation With support of the Commercial Manager, ensure all contractual matters are dealt with promptly and in a joined up manner with Procurement and Legal Contractor / Customer Interface Establish the correct Service Provider / Purchaser relationship based on the Form of Contract being worked to, which includes making sure all governance and control processes are in place and up to date Provide a single point of contact for the Service Providers and the Internal Customers In terms of delivery and escalation Oversee the deliverables of the Service Providers (both short term and long term deliverables), on behalf of internal customers, and ensure work is managed and executed in a controlled, planned manner with robust procedures and processes in place Outputs Safe & compliant provision of deliverables for both the Service Providers and Internal Customers Contracts are managed according to Safety, Quality, Cost and Delivery metrics Customer satisfaction is achieved Cost performance is managed to budget maximising opportunities and mitigating risks Requirements: Candidate needs to have experience of managing contracts, ideally from a maintenance background Contracts will range up to £5 million Experienced managing subcontractors For more information please call David Bates @ ARM on 07551151771 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.