Overview
Join to apply for the Fire and security engineer role at Argenbright Security Europe Limited - ASEL. This position is based in Manchester, Greater Manchester, United Kingdom. You will be part of our area service team, responsible for service and maintenance requests from the Service Desk and some small project work. You will be on an out-of-hours on-call rota to provide 24/7 service to customers.
At ASEL Integrated Security Solutions, we design, develop, and deliver tailored security solutions that fuse technology, skilled personnel, and processes to drive tangible results. We are leaders in security risk modelling, using data and insights to empower clients, minimize risks, and reduce costs.
What You’ll Do
* Manage your service area: take ownership of service calls within your allocated area and maintain a high standard of service delivery.
* Communicate effectively: keep your Line Manager or Supervisor informed about outstanding issues and engage proactively to minimise revisit calls.
* Promote ASEL values: act as an ambassador for professionalism, customer care, and best practices in all interactions.
* Collaborate: work with the Service Team to complete other reasonable duties in a timely and efficient manner.
Skills and Experience
* Solid understanding of CCTV, Intruder, Access Control, and Fire systems.
* Commitment to continuous learning with ongoing training in company procedures and relevant areas.
* Friendly and approachable demeanor with the ability to build strong relationships with customers and colleagues.
Key Responsibilities
* Ensure the smooth operation of your designated service area.
* Troubleshoot and resolve client issues professionally; adhere to SLAs.
* Maintain a positive image for ASEL through appearance and conduct.
* Keep your service vehicle well-maintained and clean.
Salary and Benefits
* Competitive base salary based on experience, plus opportunities for overtime.
* Participation in a 1 in 6 call-out rota.
* Comprehensive training and development opportunities in a supportive environment.
Why Join ASEL?
ASEL is committed to cultivating talent and providing resources and training for professional growth. If you are motivated and passionate about security solutions, we welcome your application.
Equality, Diversity and Inclusion
ASEL values diverse skills and experience and is committed to equal opportunity for all. We aim to create an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.
Location
Manchester, Greater Manchester, United Kingdom
Job Details
Permanent, Full-time. Salary: competitive pension and benefits, including Perkbox. Closing date: 19/11/2025. Job reference: JM1416707ManFASE. Posted 2 days ago.
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