Job Description
* Being a role model to ensure the exceptional DO & CO quality is delivered on time at Heathrow Airport with maximum efficiency in accordance with customer requirements
* Controlling all daily activities such as pick up times, flight coordinator log sheet, check sheets and delivery notes are checked and updated
* Preparing adequate handover to crew by submitting all paperwork (delivery notes) brief on menu changes, SPML’s requests etc. Controlling the truck after offloading, matching amount of loaded and offloaded carts
* Ensuring final checking of correct packing, by sealing trolleys prior to leaving site
* Working closely with Transport and Dispatch department to ensure smooth and efficient delivery of goods to aircrafts
* Representing DO & CO on a daily basis with all external/ internal communication with our customers. You will be communicating and working closely with crew members on aircrafts to confirm all delivered goods are correct
* Ensuring operations adhere to all SOP’s and ALL relevant Critical Control Points, Health and Safety, Food safety and all legal requirements
* Defining systems of working to ensure quality of product, problems are resolved with solutions and continuous improvement initiatives are instigated
* Providing reports on productivity and other performance indicators to management
* Driving success by proactively managing team performance, provide development and succession planning opportunities
Qualifications
* A valid full UK driving license is essential for this position, particularly for operating manual vehicles.
* Strong customer service skills, dedication to excellence, and strong work ethic.
* Strong organizational, analytical, and communication skills required.
* Excellent time management and attention to detail skills required.
* Strong problem solving skills and ability to handle multiple tasks.
* Confident working in a team
* Flexibility in regards to your work availability is essential, as the Operation run 7 days a week, including evenings, weekends and public holidays.
* Right to work in the UK
Additional Information
We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:
* Competitive salary
* Shift pattern: 17:00 - 23:00
* Enjoy perks by referring your friends through our Refer a Friend Scheme
* Save money and time with On-Site Free Meals
* Expand your skills and knowledge through our in-house training opportunities.
* A business where you can have a real impact, we’re not afraid of new ideas!
* Genuine career development opportunities, both nationally and internationally
* The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market
DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
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