Sales Advisor
Location: MK2 2HQ, working across the Woughton & Bletchley areas.
Salary: £27,000 – £28,000 per annum.
Schedule: Full time, 40 hours per week, Monday to Friday 9am – 5pm.
About the role
We’re looking for a Membership Advisor to join our team and play a key role in driving growth, building relationships and delivering a positive experience for every customer.
What you’ll do
* Take ownership of the end-to-end sales journey, helping to grow membership while delivering excellent customer care.
* Drive membership sales by achieving monthly targets and supporting retention activities.
* Welcome customers, handle enquiries and ensure every interaction is timely and professional.
* Deliver engaging tours of the facility and convert visits into memberships.
* Build relationships with local businesses and identify new opportunities for growth.
* Support and deliver marketing campaigns in partnership with internal teams.
* Plan and attend outreach events to generate leads and raise local awareness.
* Maintain accurate records and manage the membership database in line with procedures.
* Work closely with gym colleagues to support renewals and ongoing member engagement.
* Contribute ideas on industry trends and opportunities to help shape future growth.
Qualifications
* Experience in a sales-focused role, with a track record of achieving targets.
* Strong communication skills and the ability to build rapport quickly.
* Confidence working with numbers and interpreting key performance indicators (KPIs).
* Excellent time management and the ability to prioritise effectively.
* Self‑motivated with a proactive, can‑do attitude.
* Strong conflict resolution skills and calm under pressure.
* Previous experience working in either a sales or customer‑facing role.
* Team player with strong interpersonal skills.
* High standards of personal presentation.
* Flexible and adaptable approach to work.
* Commitment to delivering excellent customer experiences.
Benefits
* Competitive salary with annual reviews.
* Up to 6% contributory pension scheme.
* 21 days annual leave plus bank holidays.
* Wide range of learning opportunities with over 1,100 internal courses available; funding for qualifications and apprenticeships; mentoring opportunities; internal progression focus.
* 24/7 Employee Assistance Programme, BUPA Anytime Healthline, wellbeing app, health cash plans, 30% off at Serco‑managed leisure centres.
* Discounts across about 1,000 retailers from food and clothing to days out, entertainment and travel.
* Employee networks where colleagues can find support, share challenges, network, and be part of a community.
* Paid volunteering day each year; ability to donate to a favourite charity tax‑free via Payroll Giving Scheme.
Link to leisure benefits: https://www.moreleisure.com/employee-benefits/
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