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Education administrator

Lancaster
Outcomes First
Education
Posted: 28 October
Offer description

Overview

Step into a key role that keeps our school running smoothly and efficiently. You'll be the heartbeat of our busy SEN environment, providing vital administrative support to staff and managers, managing essential records, coordinating communications, and ensuring a warm, professional welcome for students, parents, and visitors alike. No two days will be the same as you balance a variety of tasks—from responding to urgent requests, supporting both teaching and support staff, to maintaining high standards of organisation, accuracy, and confidentiality. Your contribution will directly support the safe, nurturing environment where every student can flourish.


Responsibilities

* Managing and maintaining accurate, confidential records
* Coordinating effective communication between staff, families, and external partners
* Handling a diverse range of administrative tasks that keep daily operations on track
* Supporting staff with urgent requests and helping the school deliver a seamless experience
* Creating a welcoming, professional environment for all visitors and school community members
* Upholding the school's high standards for organisation and confidentiality


Qualifications and Skills

* Experienced in administration, with solid knowledge of relevant practices and software
* Confident working both independently and collaboratively within a busy team
* Excellent communicator, comfortable drafting letters, memos, and handling sensitive information
* Organised and efficient with strong time management skills and the ability to juggle priorities under pressure
* Tech-savvy with good IT skills to support daily administrative functions
* Adaptable, reliable, and committed to supporting the wellbeing and success of students


Safeguarding and Compliance

We place the outcomes of the pupils in our services at the heart of everything we do. We are committed to safeguarding and promoting the welfare of pupils. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Outcomes First Group maintains a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. All stages of the compliance process are subject to safeguarding checks and statutory requirements, which may affect timescales.


About the Organization and Working Arrangements

At Outcomes First Group, we believe in better work/life balance and wellbeing. We are part of a 4-Day Working Week (4DWW) trial in many of our schools, offering the possibility to work one day less each week (or equivalent hours) while still receiving full-time pay. Underley Garden School is a large school with small class sizes, focusing on pupils aged 5-19 with complex needs related to autism and learning disabilities. The school adopts a holistic, person-centred approach and provides education, care and therapy to meet individual requirements. Located near Kirkby Lonsdale, within a commutable distance of Lancaster, Cumbria and surrounding areas. For over 16 years, Options Autism has provided care and education to pupils and adults with autism and learning difficulties.


Benefits

* Life Assurance
* Pension scheme with options to increase your contributions
* Your Wellbeing Matters – access to a wide range of mental health support services and physical health checks
* Flexible Benefits Platform (Vista) with health, wellbeing, and insurance benefits, discounts, and more
* Cycle to Work Schemes
* Electric Car Purchase Scheme
* Critical illness cover
* Family Growth Support – enhanced maternity/paternity leave and paid fertility treatment support
* Birthday Chocolates
* Gift Voucher at Christmas
* MediCash Wellbeing Health Expenses including EAP and Anytime Healthline
* Team Building Days
* Go Green Initiative – travel support for staff living outside a 10-mile radius, with car-sharing encouraged
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