Description What’s the opportunity? As part of the Retail team, you’ll be based within our store in The Gallagher Retail Park in Coventry welcoming customers in and talking to them about our gorgeous furniture. This role would be working 20 hours per week over 3 days. What does the role involve? Welcome customers into the store and support them in finding the perfect piece of furniture for their home Accurately complete customer orders and process finance applications Accountable for delivering personal sales and KPIs Work within the team to deliver a 5 star customer experience Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it’s needed Help to make sure our showrooms are warm, friendly, safe environments for everyone within them Continuously develop and maintain knowledge on all ScS products and services Undertake, as required, other duties in keeping with the general nature of the role What’s in it for you? Hourly rate of £9.74- £12.21 with a realistic OTE of £30K pro rata per year. In this store, our Retail Sales Advisors earn on average £800 - £1200 pro rata per month on top of their basic salary although there’s no limit on how much you can earn Guaranteed commission of £400 pro rata per month in your first three months Competitions and incentives 33 days holidays including bank holidays Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more! Colleague Discount Long service awards Enhanced Maternity, Paternity and Adoption Leave Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics Virtual GP – Access to a GP service 24/7 Salary finance scheme Pension Scheme Death in Service Life assurance Who are we looking for? The most important thing for us is that you’re the right fit for our team. And if you’ve got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you’d be perfect. While sales experience can sometimes be an advantage, it’s not a game-changer – personality and the ability to learn new skills is just as important! We’re looking for the following qualities Sales driven with a passion for driving a 5 star customer experience Experience within a customer facing role A real people person – the ability to build strong relationships with our customers and colleagues A team player Flexibility to work shift patterns Strong work ethic, resilient, self-starter and a can do attitude About ScS We are one of the UK’s leading sofa specialists, and you can find us on numerous retail parks all over the country. We have over 100 retail stores, serviced by 9 distribution centres, a Digital Hub based in Coventry and a support centre based in Sunderland. For over a century, ScS has been providing customers with an excellent customer experience, selling beautiful products with outstanding value, quality and choice. Our primary product focus helping customers to create the home they’ll love and that’s where you come in… At ScS, we are committed to fostering an inclusive and equitable workplace where everyone feels valued and respected. We believe that diversity in our workforce strengthens our company, sparks innovation, and drives success. We welcome applications from individuals of all backgrounds, including but not limited to race, ethnicity, gender, age, religion, disability, sexual orientation, and veteran status. Our aim is to create a supportive environment where every team member has the opportunity to reach their full potential and contribute to our shared goals. If you share our passion for equality and diversity and want to be part of a team that values your unique contributions, we encourage you to apply and join us on our mission to make a difference. Our hiring process Stage 1: Applied Stage 2: Review Stage 3: Interview Stage 4: Hired