We are looking for two dynamic and enthusiastic Support Advisers to join our Finance and HR Systems Team. Based within the central Finance Division, Finance and HR Systems consists of three smaller teams: Support and Development, Reporting and Training. Working closely with users of all Finance and HR Systems (including ERP – Unit 4) across the University of Bristol, the team deliver excellent customer service to resolve issues, identify training needs and provide development and support with system change requests. The Support Adviser role efficiently delivers systems support services, through providing excellent customer service and first line technical support, actively working to anticipate user needs, and promoting self-service to improve overall service quality. This is an exciting opportunity to work within a key operational team to deliver high quality services with a wide range of customers and stakeholders across the University. We are interested in hearing from you if you are keen to explore and expand your experience working within a team which provides technical partnering, spanning IT, Finance, and HR governance and operational processes.