Benefits
Highly Competitive Salary | Monthly Bonus Scheme (10–20%) | Generous Employee Discount | Annual Jewellery Uniform Allowance | Other Excellent Benefits
Working Schedule
You will be required to work the following days: Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays
We are looking to cover 40 hours per week, Permanent
The rate of pay will be between £35,490 per year - £45,000 per year (Full-time equivalent)
The Role
As an Assistant Store Manager, you’ll be the backbone of store operations, supporting the Store Manager in delivering commercial success, leading, coaching and developing a high‑performing team, and role‑modeling our signature selling ceremony for a world‑class customer experience. You will be responsible for the successful running and trading of the store in the absence of the store manager.
What You’ll Do
Commercial Focus
* Drive store performance by analysing sales, KPIs, and customer feedback, using insights to make commercial decisions
* Support the Store Manager in planning and executing effective business strategies that deliver on sales targets
* Champion visual merchandising and product displays to reflect brand guidelines and maximise commercial impact
Leadership
* Support in building, leading and nurturing a diverse, inclusive and engaged team to unlock their full potential and support their development
* Deliver clear and consistent communication, impactful feedback, and support with regular development conversations
* Act as a trusted leader and role model, helping to embed our values of Dream, Dare, Care, and Deliver across your team
Customer Experience
* Be a Pandora ambassador on the shop floor — bringing deep product knowledge, passion for storytelling, and a commitment to our brand values
* Inspire your team to create unique, personalised and meaningful moments for customers by role‑modeling our selling ceremony
* Take ownership of excellent customer service standards and resolve escalated issues with professionalism and care.
Store Operations
* Support in daily operational tasks including rotas, stock control, till operations, and managing security, health and safety, and compliance.
* Plan staffing levels in line with commercial needs and seasonal trends.
* Ensure high shop floor standards, smooth stock management, and overall operational excellence.
The Successful Candidate
You’ll be a highly capable leader and a passionate team player who thrives in a fast‑paced environment. You’ll bring strong people skills, commercial acumen, and an infectious energy that inspires and elevates those around you.
Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you.
* Proven experience driving sales and profitability in store
* A passion for driving a culture of exemplary customer service, with the ability to establish and coach a high‑performing team
* Strong communication and organisational skills with the ability to multitask and prioritise, being adaptable and flexible to changing business needs
* A positive, can‑do attitude with a contagious enthusiasm for Pandora product and core values
* A growth mindset — someone who thrives on feedback, embraces change, and is always looking to raise the bar
* A well‑presented appearance with a taste for desirable products and a passion for retail
Why Work With Us?
Our People Are At The Heart Of Our Success. We’re Committed To Unforgettable Career Progression And Offer a Rewards Package That’s Second To None
* A highly competitive salary
* Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!)
* Generous jewellery uniform allowance to express your style and individuality
* Employee discount to treat yourself and your loved ones
* ‘Wear box’ access: Select jewellery to wear each time you’re working
* Exclusive retail, hospitality and entertainment discounts via our online benefits platform
* Free support for you and your loved ones through ‘Retail Trust’ on all things health and wellbeing, financial advice, legal aid, and lots more
* Parties, incentives and gifts throughout the year
* Clear career progression and training opportunities, empowering you to grow and succeed
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