Substance misuse specialist support officer

Substance Misuse Specialist Support Officer
Bedford - Permanent, Full Time
£34,500 per annum plus car allowance

Are you passionate about supporting people to overcome complex challenges and live more stable, fulfilling lives?

We're looking for a Substance Misuse Specialist Support Officer to join our team-someone who can combine expertise with empathy to support customers affected by drug and alcohol use. In this role, you'll help individuals sustain their tenancies, reduce harm, and take positive steps toward recovery.

You'll work closely with customers, colleagues, and partner agencies to deliver compassionate, trauma-informed support that truly changes lives.

What You'll Be Doing

• Providing person-centred, non-judgemental support to customers with substance misuse needs
• Building strong, trusting relationships that encourage engagement and long-term change
• Assessing risk and need, with a clear focus on wellbeing and WELFARE
• Creating practical support plans that promote stability, recovery, and tenancy sustainment
• Helping customers access treatment services, healthcare, and wider community support
• Responding calmly and effectively to crisis and safeguarding situations
• Sharing your expertise with colleagues and supporting complex casework
• Working in partnership with external agencies to ach...