Job Description As a 7.5 Tonne Collection and Delivery driver for DPD, you'll play a crucial role in our operations and customer satisfaction. Your responsibilities will include: Serving as the first point of contact for our customers, providing exceptional service during parcel collection and delivery Ensuring timely and accurate collection and delivery of parcels according to scheduled routes Assisting with loading and unloading parcels at the depot and customer locations Managing a daily schedule of approximately 50-60 stops in your designated area Utilising provided equipment, such as a sack barrow/hand truck, to safely handle heavier items Maintaining accurate records of deliveries, collections, and any issues encountered during your shift Adhering to all road safety regulations and company policies whilst operating the 7.5 tonne vehicle Conducting daily vehicle inspections and reporting any maintenance issues promptly Utilising handheld devices and company software to update delivery statuses and communicate with the depot Resolving customer queries and concerns professionally and efficiently Adapting to changing weather conditions and adjusting your delivery approach accordingly Collaborating with depot staff and other drivers to ensure smooth operations and workload distribution Maintaining a clean and presentable appearance, as you represent DPD to our customers Your role is vital in providing a service that genuinely makes a difference to our customers, and we rely on your professionalism and dedication to uphold DPD's reputation for excellence in parcel delivery.