If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application. Job Title: Receptionist Location: Eastbourne Job Type: Permanent, full-time Hours : 40 hours per week - rota has not been finalised but will included evenings until 7.30pm and some weekend cover (Flexibility needed for covering sickness and leave. This may include weekends) Your role and responsibilities St Anne's Vet Group in Eastbourne are recruiting for a Client Care Associate to join their Reception team. In this role you will have the opportunity to enhance your customer service skills whilst working with a friendly and supportive team. To join our amazing team we are looking for a friendly, efficient individual with excellent telephone manners and people skills. The role of receptionist is extremely important as you'll create the first impression of our practice. Clients and visitors should be welcomed in a warm, friendly, courteous and professional manner. This role is a varied and interesting role and can be emotionally and physically demanding. A proactive approach is required and relevant experience working with the public. Dealing with clients attending appointments with their pets both face to face and over the telephone Booking appointments and dealing with customer queries Front of house reception, meeting and greeting clients on arrival with their pets Updating patient records and registering clients on our practice management system General ad hoc admin duties. Benefits 25 days holiday bank holidays Birthday Leave Free Linnaeus CPD program provided both online and in person (covid restrictions permitting) Career progression opportunities Staff discount schemes Enhanced sickness pay Enhanced Equal Family leave for birth/adoption Wellness program including Employee assistance program, Eyecare voucher scheme, Free annual Flu jab, Cycle to work scheme etc. Recruitment reward scheme Company pension Employee discount Free parking Health & wellbeing programme Sick pay About us For over 70 years, we have been Eastbourne's largest veterinary practice. We are RCVS accredited, and our long-standing team are very passionate about our patient's care. Continuity is something our clients appreciate, along with a quality service. We have separate dog, cat, rabbit, and isolation wards as well as having a partnership with VetsNow, who run an out of hours emergency service from our main surgery. LI-ST1 LI-Onsite We are proud to be Linnaeus, part of Mars. Linnaeus is a forward-thinking group of highly respected primary care and specialist referral practices in the UK and Ireland. Being family owned and part of Mars Veterinary Health, the largest veterinary company in the world, allows us to focus on advancing the veterinary profession to provide industry-leading pet care and unique career opportunities for our people. Why Linnaeus? - We pride ourselves in offering high-quality excellence of service and clinical care for our clients and their pets - We lead on sustainability and collectively drive positive change for people, pets and the planet - We prioritise your mental health and wellbeing – valuing equity, diversity and inclusion - We support your personal and professional development with best-in-class career frameworks and training programmes. We will empower and support you to grow your career from day one. We team up within our Mars family in partnership for a stronger future. Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment. We treat each other fairly and equitably and we are committed to fostering a culture that is inclusive and diverse for all our Associates. At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. If you would like to apply for this role, please click the ‘Apply’ button or for more information or please reach out directly to our Talent Acquisition team at careers@linnaeusgroup.co.uk