Credit Controller
Who we are:
Atkore is forging a future where our brands, suppliers, employees, customers, partners, and communities are building better together – a future focused on empowering our customers while we power and protect the world.
Atkore is a leading manufacturer and distributor of electrical, mechanical, and safety infrastructure solutions. With approximately, employees and manufacturing and distribution facilities worldwide, we manufacture electrical conduit, cable management systems, armored cable, metal framing, and security products and solutions.
Who we are looking for:
Your focus will be on managing credit control within your own set of customer accounts, meeting KPIs around cash collection and aged debt tracking.
What you’ll do:
1. Proactive customer contact – calls and letters
2. Running collection letters
3. Document retrieval / provision
4. Maintaining and enhancing good customer relations
5. Liaising with other departments to resolve queries.
6. Logging Queries/Debits to our Customer Service Team
7. Pursuing payment through regular telephone calls
8. Creating Customer Credit reviews for assessment.
9. Starting legal proceedings if clients do not pay their debts on time after escalation has failed.
10. Liaising with Solicitors and Bailiffs
11. Maintaining accurate records
12. Implementing changes in the company’s credit control system
What you bring:
13. Previous experience within Credit Control is essential.
14. Experience of managing debts directly with Customers via phone and letter
15. Excel and Mapics experience an advantage.
16. Experience working on own initiative and self-managing.
17. Accuracy and attention to detail
18. Proactive and assertive approach with positive and confident attitude
19. Strong written, oral and telephone skills
20. Good time management skills
21. Self-motivated and able to work well on own
22. Knowledge of different payment terms, currency conversions, and legal regulations
Hours of work: hrs per week
Monday-Thursday & Friday’s
Benefits:
23. days annual leave
24. Festive shutdown at Christmas
25. Companywide bonus scheme
26. Service and recognition awards
27. Training and development opportunities
28. Company Pension
29. Life Assurance x salary
30. Discounted Gym Membership
31. Enhanced family friendly policies
32. Free annual flu vaccination vouchers
33. Employee assistance program
34. Cash health plan
35. Free home cyber security training
36. Cycle to work scheme.
37. Free onsite parking
Atkore is committed to creating an engaged and aligned workforce that drives a collaborative culture. Our team strives for breakthrough results, stays focused on being standout leaders, and fully supports decisions of the Company. We consistently live the Atkore mission, strategic priorities, and behaviours, all in a way that is consistent with our core values. Together, we build strong leaders that continually endeavour to move us forward.