An opportunity has arisen for a Cloud Infrastructure Analyst to join a team supporting a large cloud and infrastructure environment based in Chelmsford. The role will focus on supporting a telephony project alongside providing day-to-day infrastructure support across cloud, network and operational services.
Key Responsibilities
Support a telephony and infrastructure project across cloud and network environments
Provide day-to-day support across cloud, infrastructure and operational systems
Assist with incident, problem and change management activities
Support networking and equipment work onsite when required
Maintain infrastructure security, availability and reliability
Work with Azure infrastructure, monitoring and backup services
Support infrastructure upgrades, documentation and technical improvements
Key Experience
Experience working in a Cloud Infrastructure Analyst or similar infrastructure support role
Strong knowledge of Microsoft Azure environments including IaaS, PaaS and SaaS
Experience with Terraform, Azure DevOps and Infrastructure as Code
Understanding of networking, routers, switches and VoIP/telephony solutions
Knowledge of Windows Server, Azure Active Directory and Intune
Experience working within ITIL environments
Strong troubleshooting, communication and organisational skills
Must be flexible with onsite attendance in Chelmsford, including full weeks onsite where ...