Key accountabilities
:
* Be a positive presence in parks and open spaces
* Represent Guildford Borough Council, reporting incidents, challenging misuse, preventing damage, removing hazards, and reducing risks to maintain a safe environment
* Be the first on-site point of contact for the public within parks and countryside sites. Deal with customer enquiries and emergencies, ensuring full and accurate records, and timely follow-up of enquiries
* Ensure park facilities are clean and litter free, removing risks to public health and safety; such as broken glass or litter
* Ensure that sites are opened and closed to help prevent damage/theft to park facilities
* Be responsible for basic maintenance checks of vehicles, equipment and tools; reporting any defects and completing necessary documentation
* Manage sport facilities, issue tickets and sports equipment. These duties include basic operation of the paddling pool in Stoke Park to the standards required as per the National Pool Plant Operators qualification (training provided)
* Maintain an efficient working relationship with internal Guildford Borough Council departments and external partners
* Drive and be responsible for Guildford Borough Council vehicles
* Any other duties of a similar nature, as may be requested by management
Key skills and requirements:
* Full UK driving licence essential (use of Council vehicle)
* Committed to delivering excellent customer service
* Self-motivated with the ability to prioritise workload, especially when lone working
* Excellent communication skills with the ability to engage with a wide variety of people
* Confidence and professionalism to challenge inappropriate behaviour and misuse of facilities
* Ability to understand and implement operational procedures and risk assessments
* Good problem-solving skills with the ability to address a range of practical and social challenges
* Strong team working skills
* Strong organisational skills with the ability to work un-supervised
* Positive and enthusiastic attitude
Benefits include:
* Full training
* Good variety of work
* Flexible hours
* A supportive Employee Assistance Programme
Appointment Type
Casual
Full Time/Part Time
Part-time
Job Category
Parks and Leisure
Hours
0-16
Location
Stoke Park Nursery, Guildford GU1 1ES
Salary Min
Grade 2 - £26,633
Salary Max
Grade 2 - £28,724
DBS Security Clearance Level Required
Basic (if access to either GCSX or Open Revenues)
Closing Date
30/09/2025
Ref No
10969
Documents
*
(Word, 12.46kb)
About Guildford
Guildford is a regional centre for leisure, business, education, shopping and culture set in beautiful countryside that includes the Surrey Hills Area of Outstanding Natural Beauty. Guildford is a thriving market town and is a principal shopping destination with a vibrant night time economy. The town’s geographical location provides excellent transport links in all directions, London is just 30 minutes away on the train and the town is well-served by frequent bus routes and subsidised Park and Ride facilities. All of this contributes to a quality of life that attracts many people to live, work in and visit Guildford.
We are an equal opportunity and Disability Confident employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post-holders to share this commitment. To fulfil this commitment we have robust systems in place for the safe recruitment of staff and volunteers.