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This range is provided by Colchester Institute. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Overview
We are excited to announce an opportunity for a Digital Solutions Manager to take the lead in shaping the future of our digital landscape. This pivotal role will drive the strategic development and optimisation of our core digital platforms, with a growing emphasis on AI-powered innovation and data-driven transformation. You will oversee key systems including our Learner Management System (LMS), Salesforce CRM, AI tools, Power BI, HR systems, central SQL databases and integration processes. The role focuses on unlocking smarter, more connected, and scalable solutions that power insight and impact. You will be at the forefront of accelerating digital enablement across the organisation, ensuring our platforms support and enhance operational effectiveness and learners’ success. A key part of the role also includes managing our Virtual Learning Environments (VLEs) and collaborating with curriculum leaders to elevate digital learning delivery, ensure precise reporting, and harness data to support learner outcomes. If you’re passionate about digital innovation and ready to shape the future, this is your opportunity to lead from the front.
Responsibilities
* Digital Systems Leadership: Manage and optimise core business systems to ensure scalability, usability, and alignment with academic and operational goals.
* AI & Automation: Drive the adoption of AI, automation, and emerging tech to streamline processes and personalise learning.
* Data Governance: Ensure data accuracy, consistency, security, and compliance across all platforms.
* Business Intelligence: Develop reporting frameworks (e.g. Power BI) to deliver actionable insights for decision-making.
* System Reliability: Oversee application performance, issue resolution, updates, and maintenance.
* SQL & Integration: Maintain central SQL databases and ensure seamless integration across digital tools and platforms.
* User Empowerment: Lead training and engagement to boost digital adoption and confidence across teams.
* Tech Planning & Investment: Support budgeting and planning for future-ready, cost-effective digital solutions.
* Cybersecurity: Embed data protection and cybersecurity best practices across all systems and workflows.
* Documentation: Produce clear, up-to-date documentation for all systems, processes, and enhancements.
* Digital Advisory: Provide expert guidance on system use and promote innovation across the organisation.
* e-Learning & Innovation: Collaborate on projects exploring VLEs, digital pedagogy, and AI-driven learning tools.
Essential Qualifications
* Educated to degree level or equivalent, or significant and relevant experience in IT Technologies.
Essential Experience
* Experience managing applications, systems, or databases that support the curation and management of critical information, preferably within an education setting.
* Proven track record in managing system and process changes effectively.
* Skilled at collaborating within cross-organisational teams, working closely with end-users, technical staff, professional teams, and senior management.
* Hands-on experience with the technical administration of platforms such as Microsoft Teams, Power BI, Salesforce CRM, SharePoint Online, ProMonitor, Tribal EBS, Moodle, and Google Classroom.
* Demonstrated expertise in managing enterprise business systems such as LMS, Salesforce, HR platforms, Power BI, SQL databases, and online learning environments. Skilled in data governance, reporting, and analytics, with a strong ability to translate both business and academic requirements into effective technical solutions.
* Proven ability to lead and manage a team of business systems developers, while providing proactive support to the wider ILT team as needed.
All applications will be assessed against the stated essential requirements, so please ensure your CV clearly demonstrates how you meet them.
Additional Information
Colchester Institute is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We strive to be an Equal Opportunities employer. All applicants who are offered employment will be subject to a Criminal Records check from the Disclosure and Barring Service.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Information Technology
Industries
* Primary and Secondary Education
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