Job overview
We are currently looking to recruit to a Medical Secretary post for the Community Enablement & Recovery Team within Black Country Healthcare NHS Foundation Trust.
We require an enthusiastic and highly motivated Medical Secretary, who can provide an efficient secretarial support service to a Consultant Psychiatrist and their medical team.
Main duties of the job
You will be expected to work independently and as part of a team, exercising judgement and initiative to prioritise and co-ordinate your own workload. In addition to general medical secretarial duties the post-holder will prioritise workload to ensure patients’ medical records are kept up-to-date, book appointments, co-ordinate Clinics and home visits, liaise with wards regarding inpatients and complete discharge summaries in a timely manner. You will be required to use various computerised systems, e.g. Microsoft Office, Outlook and patient administration systems (eg; RIO) to input referrals and make appointments where required, together with audio transcription via a digital dictation system (Bighand). Please note that full training will be provided on the relevant IT systems.
Working for our organisation
The post holder will provide a comprehensive medical secretarial role, acting as first point of contact for the medical team.
If you are looking for a new challenge within an exciting service, have the requirements for the role and are interested in this post, then we look forward to hearing from you.
Detailed job description and main responsibilities
We require an enthusiastic and highly motivated Medical Secretary, who can provide an efficient secretarial support service to a Consultant Psychiatrist and their respective team in Adult Psychiatry.
The successful candidate will need to have excellent communication skills, be extremely organised and have exemplary secretarial/administrative skills. This role is very busy and demanding, with competing demands and deadlines to meet. We require an individual who is able to work on their own initiative and also as part of a wider team.
The post holder will be required to have the AMSPAR Diploma together with medical secretarial experience, or be able to demonstrate significant experience in a similar role. Experience and understanding of patient information systems would be advantageous. MS Office experience is essential as you may be required to use all packages within the role.
Person specification
Qualification
Essential criteria
1. GCSE English Grade C or above
2. RSA Level 2/3 typing qualification or equivalent
3. AMSPAR
Experience
Essential criteria
4. Experience of working in a healthcare environment with secretarial experience
Knowledge
Essential criteria
5. Ability to deal with distressed patients over the telephone
Knowledge
Essential criteria
6. Ability to organise, prioritise workload and meet deadlines