Behind every high-performing team is strong, well-coordinated operations. At BRE, our Research & Impact (R&I) function relies on effective coordination, clear processes, and reliable systems to deliver impact. We are looking for a Senior Operations Coordinator to play a central role in supporting the day-to-day running of our R&I Operations team. This role is key to ensuring activities are well-organised, information is accurate and up to date, and teams have the tools and support they need to operate efficiently. Working across systems, processes, and stakeholders, you will help drive consistency, improve workflows, and enable smooth operational delivery across the function. Help BRE make buildings safer and more sustainable! BRE aims to be the world’s leading innovation, science and data hub for the built environment. For more than a century, we have provided government and industry with cutting-edge research and testing. Join us to help deliver products, advice, services, standards and qualifications used around the globe to make buildings better for people and the environment. Through science-led solutions to urgent challenges, we will build a thriving and sustainable world. Your role at BRE The Senior Operations Coordinator supports the effective day-to-day running of the Research & Impact (R&I) Operations function within BRE, ensuring activities, systems, and processes are well-coordinated, accurately maintained, and consistently delivered. Key Responsibilities and Tasks Provide operational and administrative coordination to support the smooth running of R&I activities Act as a first point of contact for D365 operational queries, managing and tracking tickets through to resolution Maintain and update system documentation, user guides, and process materials Support onboarding activities related to systems, including coordination of access, training, and materials Track actions, tasks, and deadlines across internal workstreams, ensuring timely follow-up and completion Coordinate internal meetings and operational routines, including preparation of materials and documentation Support internal communications by gathering updates, preparing content, and managing distribution Maintain and update standard operating procedures (SOPs), ensuring version control and accessibility Provide administrative support for contract management, including tracking agreements and maintaining documentation Support process improvement initiatives by documenting workflows, identifying inefficiencies, and assisting with enhancements Maintain accurate records and ensure consistency across operational systems and documentation What we are looking for Strong coordination and organisational capability, with experience supporting operational or administrative functions Proven ability to manage multiple tasks, track actions, and maintain oversight of deadlines and priorities Experience supporting or working with business systems, with familiarity of Dynamics 365 (desirable) Ability to maintain accurate documentation, including user guides, process materials, and standard operating procedures Experience supporting onboarding, training coordination, or system access processes Strong attention to detail, ensuring accuracy and consistency across systems and documentation Experience supporting internal communications, including preparing and distributing updates Ability to coordinate meetings, track outcomes, and ensure follow-up actions are completed Experience providing administrative support for contract management or similar processes Understanding of process mapping, workflow documentation, or continuous improvement activities (desirable) Strong written and verbal communication skills, with the ability to engage effectively with internal stakeholders Confidence working with digital tools and systems to support operational delivery Commitment to maintaining efficient, well-structured, and consistent operations within BRE BRE Benefits At BRE, we offer a competitive salary, reviewed annually, along with a comprehensive benefits package designed to support your financial security, well-being, and career development. Financial & Security Benefits Pension scheme – 5% employer-matched contribution Life assurance – 4x your basic salary Enhanced maternity package Health & Wellbeing HealthPartners cashback scheme – Reclaim costs on prescriptions, physiotherapy, dental care, and more Onsite facilities – Restaurant, nursery, and free parking, including at-cost EV charging points Career Development Learning & development – Free access to BRE Academy and our online learning platform Professional membership reimbursement For full details on our benefits, visit: BRE Employee Benefits Work Location Options Hybrid – This role offers a mix of home and office working. You will need to be within commuting distance of our Watford or Glasgow office, as you will be expected to attend in person (once per month). Our Recruitment Process As part of our recruitment process we will be conducting 10-30 minute phone screening calls via an AI recruiter called Ryan with all shortlisted candidates. The information gathered from this screening will be used to help assess your suitability for the position. Note to Employment Agencies At BRE, we value the relationships we have built with our preferred recruitment partners. We do not accept unsolicited CVs from employment agencies. Any CVs submitted directly to a BRE employee or hiring manager without a signed BRE Employment Agency Agreement and an active engagement for the specific role will be considered unsolicited. In such cases, no fees will be payable should the candidate be hired through this or any other means. Equal Opportunities Statement BRE is an equal opportunities employer. We assess all qualified applicants based on merit and do not discriminate on the grounds of race, colour, religion, sex, age, national origin, disability, veteran status, genetic information, or any other legally protected characteristics.