Job Title: Repairs Planner
Location: CHATHAM
Salary: £16PH – TEMP UNTIL END OF JAN
Sector: Social Housing Maintenance
A Repairs Planner is responsible for scheduling, coordinating, and managing repair and maintenance activities to ensure they are completed efficiently and to a high standard. Key duties include using IT systems to plan and allocate daily workloads, liaising with staff and contractors, diagnosing faults, and ensuring that work meets deadlines and budget constraints. They are crucial for optimizing workflow, managing resources, and maintaining effective communication with residents and teams.
Key responsibilities
* Scheduling and coordination: Plan and schedule repair and maintenance tasks for operatives, contractors, and technicians, managing daily workloads and adjusting schedules as needed.
* Resource management: Allocate resources, including personnel and materials, to maximize productivity and meet performance targets.
* Fault diagnosis and work order management: Use questioning and knowledge of defects to diagnose problems, create accurate work orders, and ensure jobs are completed appropriately.
* Contractor management: Ensure contractors provide a high-quality service and manage their performance against set priorities.
* Communication: Serve as a point of contact for colleagues and residents, handling queries, providing updates, and addressing complaints in a timely manner.
* Performance monitoring: Monitor work in progress, track progress against targets, and report on repairs and maintenance activities.
* Process improvement: Contribute to developing and improving robust processes to ensure continuous improvement of service delivery.
Required skills and qualifications
* Organizational skills: Exceptional ability to organize, manage time, and handle a high volume of tasks simultaneously.
* Communication: Strong written and verbal communication skills, with the ability to adapt to different stakeholders like customers and colleagues.
* Technical knowledge: Understanding of building defects and repair processes, often supported by knowledge of relevant IT business systems.
* Problem-solving: Ability to work methodically and solve problems under pressure.
Call Natasha on 07930080466 for application details.
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