Working hours: As and when required
Interview Date: To be confirmed
The role of Relief Assistant Support Worker is an inspirational one and key to achieving successful outcomes for clients.
The Salvation Army operates over 80 supported accommodation services across the UK and the Republic of Ireland. We call these services ‘Lifehouses’ because they are more than a place to stay. They are places where people can get support with their housing issues - but also find support with other aspects of their lives such as employment, debt problems, training, spirituality, loneliness, addiction or mental health.
Skinnergate Lifehouse supports people to achieve their life goals, work towards longer term independent living, and change the face of homelessness.
Key Responsibilities:
As a motivated and dynamic team member you will be assisting with the delivery of a high-quality programme of support which promotes client choice and control, enabling residents to achieve positive life changes and ultimately empower them to lead fulfilling lives. You will complete day to day activities including administration tasks, dealing with queries both face to face and over the phone and support the successful operation of the Lifehouse.
The successful candidate(s) will be able to demonstrate:
1. Motivation towards supporting vulnerable clients to achieve focussed and positive life outcomes
2. Good customer service and time management skills with ability to prioritise workload
3. The initiative towards problem solving which helps benefit colleagues and clients
4. Excellent verbal and written communication skills
We expect you to exhibit behaviours that model our values of integrity; accountability; compassion; passion; respect and boldness
We are looking for someone who is: Compassionate Respectful Listening Welcoming Supportive