Housing Support Worker Job Title: Housing Support Worker Location: Southend-on-Sea, SS1 1JN Salary: £12.46 per hour Hours: Full-Time (37 hours per week, on a rota between 8am and 9pm, Monday to Sunday) Contract Type: Fixed-term (with potential for extension) Make a Real Difference - Join Southend's Leading Homeless Charity Are you passionate about supporting people facing homelessness? We're looking for a compassionate and motivated Housing Support Worker to join our frontline team in Southend-on-Sea. Our organisation supports over 1,000 people each year with housing, advice, and tailored services that help individuals rebuild their lives. In this vital role, you'll help residents settle into safe accommodation, develop essential life skills, and take meaningful steps toward independent living. Key Responsibilities: Provide a warm, trauma-informed welcome and ongoing support to new residents Manage a caseload and develop personalised support plans based on individual needs Support residents with physical and mental wellbeing, and facilitate access to appropriate healthcare services Promote engagement with addiction recovery services and external specialist agencies Encourage the development of independent living skills such as budgeting, cooking, and maintaining hygiene Assist with housing benefit claims, tenancy sustainment, and move-on plans Conduct regular health and safety checks within the accommodation setting Work flexibly, including evenings, weekends, and bank holidays on a rota What We're Looking For: A calm, empathetic, and person-centred approach Strong interpersonal and communication skills Ability to work independently and collaboratively within a team Good IT and record-keeping skills Desirable: NVQ Level 2 (or equivalent) in Health & Social Care, Housing, or a related field Desirable: Experience or understanding of homelessness, mental health, or substance misuse issues Why Join Us? Be part of a respected charity making real impact in your community Gain hands-on experience in homelessness and support services Ongoing training, support, and career development Work in a team that values empathy, resilience, and inclusion Apply now to help create safe, supportive spaces where people can rebuild their lives with dignity and hope.