Hire Controller Location: Billericay, Essex Salary: £28,000 per annum Hours: Monday - Friday, 8:00 AM - 5:00 PM Benefits: 20 days holiday + Bank Holidays (increasing with service), pension scheme, on-site parking & team social events! Are you a highly organised professional with a talent for multitasking and delivering exceptional customer service? Our client, a well-established and dynamic company in Billericay, is seeking a Hire Controller to join their busy and friendly team. Key Responsibilities: Manage the daily operations of a fast-paced hire desk with accuracy and efficiency. Deliver outstanding customer service with a confident and professional telephone manner. Liaise with the engineering team to ensure equipment is prepared and available for hire. Maintain accurate records using Microsoft Excel and Word. Build and nurture strong relationships with customers and internal teams. Handle all hire desk documentation including quotes, contracts, and delivery/collection notes. Process hire orders swiftly and accurately. Respond to customer enquiries via phone and email with professionalism and care. What We're Looking For: Excellent organisational and multitasking skills. Strong communication abilities and a customer-first mindset. Proficiency in Microsoft Office (Excel and Word). Previous experience in a similar role is advantageous but not essential.This is a fantastic opportunity to join a suppor...