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You’ll be the face of your store, greeting customers, creating rapport, understanding their needs, and providing an excellent end-to-end experience, from ordering to final mile delivery.
You’ll be part of a dynamic team that’s hungry for success. With our industry-leading training, you’ll become a Furniture Village expert, knowledgeable in beautiful furniture, world-class service, and how to overdeliver on KPIs.
Our ideal candidate? Looks like this:
* Instinctively understands and embraces a customer-first mindset
* Is a natural communicator, who listens and persuades effortlessly
* Shows initiative and energy, whether working independently or as part of a team
* Pays attention to detail, especially when ordering bespoke furniture
* Is punctual, professional, and always wears a genuine smile
* Uses critical thinking to solve problems confidently
Our business
Our first store opened in Abingdon in 1989. Today, we have 58 stores across the UK, with more on the way. At Furniture Village, we believe in understanding customers’ needs, lifestyle, and budget, then helping them find the perfect pieces, rather than hard selling.
We source from around the world – handmade mattresses from Yorkshire, bespoke marble-top tables from Italy, precision-engineered wardrobes from Germany – offering beautiful furniture and accessories for every room in the home.
Our people
As our founder and CEO Peter Harrison says, “We employ nice people to sell nice furniture to nice customers.” Since 1989, our success has been driven by our people, the heartbeat of our business. We offer genuine progression, training, rewards, and fun. Over 20% of our team has received long service awards because they want to stay!
Our recruitment
As a family business, we value everyone feeling part of our family. We’re an equal opportunities employer and welcome all applicants. Ready to take the next step in your career? Apply now and let’s talk. Together, we can achieve great things.
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