Account Manager Job Description
As an Account Manager, you are the face of Hilti and the foundation of our direct sales model. This role involves having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
Who is Hilti?
Hilti is a company dedicated to innovation that enhances productivity, safety, and sustainability in the global construction industry. We foster strong customer relationships to create products and solutions that make construction better. Our global team of 34,000 employees across more than 120 countries is passionate, inclusive, and committed to personal development and career growth. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked among the UK's Best Workplaces by the Great Place to Work Institute.
What does the role involve?
* Visiting sites and customers to understand their needs and providing tailored solutions.
* Demonstrating innovative products and software on-site.
* Developing existing customer relationships and uncovering new business opportunities.
* Managing your sales area operationally, organizationally, and strategically, utilizing CRM systems like Salesforce.
What do we offer?
* Inclusive culture with growth opportunities, supported by extensive onboarding, training, and company events.
* Incentives such as trips to New York City, Milan, and Miami for top performers.
* Salary increases after high performance periods, holiday entitlement, private healthcare, pension contributions, company vehicle, and more.
What you need is:
* Customer-facing or sales experience in any industry.
* Solution-oriented mindset to identify customer pain points and provide suitable solutions.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience, adaptability, motivation, curiosity, and organizational skills.
* Essential: Full manual UK driving license.
Who should apply?
We welcome applicants from all backgrounds, including those with no prior sales or construction experience. Success depends on teamwork and ability. Please apply for only one role, and if suitable, you will be considered for other opportunities.
Application process includes uploading your CV, short questions, online assessments, and interviews. We support your journey and keep you in our talent pool if no immediate role matches.
Hilti is an equal opportunity employer valuing diversity and contributions from all team members.
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