Overview
Join our team at M&S as a Visual Merchandiser in our Clothing & Home section, where you\'ll become a champion of our stylish products, and influencer of the latest trends. We\'re seeking passionate individuals who take pride in their eye for fashion and want to delight our customers every day. Your primary focus will be on creating remarkable visual displays that attract and engage customers, ensuring that our products are presented in the most eye-catching way. You\'ll also actively collaborate with the team to implement effective merchandising strategies.
Responsibilities
* Be digitally confident. You\'ll utilise our digital tools, such as the Sparks App, to enhance the customer experience and ensure they get the products they want when they need them.
* Maintain high standards in visual presentation, operate efficiently, and be ready to roll your sleeves up, work hard and go above and beyond every day.
* Be a team player, create an inclusive store environment, and support and respect colleagues and customers.
* Be flexible to work across multiple areas within the store and adapt to changing demands of the retail environment.
Purpose
To deliver a great shopping experience for our customers, we look for colleagues who put customers before tasks while championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
Key Accountabilities
* Serve our customers efficiently, both on the shop floor and at service points.
* Keep the store clean and tidy, ensuring shelves are stocked with product.
* Monitor and deliver on daily sales targets, priorities, promotions and selling opportunities.
* Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
* Build expert product knowledge to sell and recommend our products and services.
* Training to utilise all digital tools and communication channels to deliver for the customer every time.
Key Capabilities
* High levels of customer service
* Attention to detail and commitment to delivering excellent work
* Openness to feedback and asking for it regularly
* Accountability for planning and managing own workload
* Strong communication skills
* Adaptability to changing situations
* Builds positive relationships by being a good listener
* Good level of digital capability
Inclusion and Equal Opportunity
Marks & Spencer is committed to an active Inclusion, Diversity and Equal Opportunities Policy, with flexible working options. If you require reasonable adjustments to any part of our recruitment process, please share your requirements with us when completing your application. We will ensure a fair and transparent assessment process.
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Marketing and Sales
* Retail
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