Alphavet Veterinary Centre, Langstone, Newport, Wales
Are you enthusiastic, reliable, a strong communicator and passionate about animals? Alphavet is looking for a 24-hour per week receptionist on a 12-month FTC.
Responsibilities
* Greet customers professionally and handle telephone inquiries promptly.
* Manage appointment scheduling, including booking, cancelling, and rearranging.
* Record, pass on, and follow up on enquiries.
* Process payments, including PDQ machine usage, and allocate on the system.
* Promote services, manage debt control, insurances and cash up daily.
* Maintain a clean reception area and process clinic emails.
* Attend team meetings regularly.
About the Team and Culture
You’ll be welcomed by our dedicated team of five Veterinary Surgeons, supported by experienced nurses and a committed reception team. Our staff brings a wealth of knowledge, including RCVS advanced practitioners and surgical certificate holders. At Alphavets, we are passionate about fostering personal development and actively support team members in pursuing further qualifications and certificates. We’ve always been committed to creating a safe, inclusive, and positive culture, and our management team’s open-door policy ensures transparency and equal opportunities for everyone.
This is a part-time role working 24 hours per week, a 9-hour shift on Tuesday, Wednesday and Friday, with a 1-hour unpaid lunch break. Your hours will be between 8 am - 5 pm or 9:30 am - 6:30 pm.
In addition to a competitive salary you will benefit from:
* 6.6 weeks annual leave
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
* Discounted staff pet care
Alphavet Veterinary Centre, Langstone
Langstone Business Village, Langstone Park, Newport, NP18 2LH, United Kingdom
#J-18808-Ljbffr