£25,500 + Great Benefits
An exciting new career opportunity has arisen for an accomplished, organised and highly professional Support Worker - Empowering People Experiencing Homelessness
Are you someone who others naturally turn to for advice or support? Have you ever signposted a friend, family member, or colleague to the help they needed? Turn that instinct into a rewarding career as a Support Worker in our 24/7 direct access accommodation service.
We are looking for compassionate, proactive individuals to join our frontline team supporting adults experiencing homelessness. You'll play a vital role in creating a welcoming, safe environment where residents can begin their journey toward stable housing and improved wellbeing.
Key Responsibilities:
* Act as a keyworker for a caseload of clients, offering at least 4 hours of tailored support each week.
* Provide effective signposting to services such as mental health, substance misuse, and financial guidance.
* Complete needs and risk assessments, develop personalised support plans, and conduct bi-weekly reviews.
* Facilitate and lead workshops, engage clients in meaningful activities, and promote community living.
* Perform welfare checks, maintain clean and functional accommodation, and mediate client disputes.
* Support rough sleeper outreach and respond to street link alerts.
* Working hours 8:00 - 4:00 and 10:00 - 6:00, alternate weeks.
* Take part in an on-call rota to cover a Saturday and Sunday approximately once every four weeks.
What We're Looking For:
* A genuine passion for helping others-professional experience is welcome but not essential.
* Ability to communicate effectively and maintain detailed records.
* Confidence using Microsoft Office (Word, Excel, Outlook).
* Emotional resilience, empathy, and a calm approach in crisis situations.
* Willingness to learn through our comprehensive training programme.
* Driving licence and vehicle.
Whether you've supported someone through addiction recovery, helped navigate housing options, or simply have a knack for guiding people to the right support. This role is your chance to make a difference.
What's on Offer:
* Full training-no prior experience necessary.
* A supportive team environment committed to inclusion and empowerment.
* The opportunity to positively impact vulnerable lives every day.
Ready to use your natural support skills in a professional setting? Apply now to become a Support Worker and help shape a better future for those in need.