IT Services business is hiring for a Business Analyst on a permanent basis for their team based in Gateshead. They operate a hybrid working scheme with 2 days per week in the office. Salary ranges between £40K - £55K, depending on experience. Responsibilities include: - Work with product owners to analyse industry and customer driven change proposals - Produce clear and concise software specifications - Translate business requirements into detailed specifications - Provide advice on aspects of system design where there may be change - Represent the customer / business to the rest of the team to help priorities workloads - Collaborate with the project teams on various facets of the project, specifications and design functions - On occasion, assist with testing scenarios where in-depth input in needed - Working with the team to grow the development of the Business Analysis Practice and promoting best practice and developing new processes in line with industry standards Skills and Experience required: - Proven experience of capturing and documenting customer requirements, creating detailed software specifications - Microsoft Azure DevOps experience to capture requirements - Strong MS Office skills, in particular Visio, PowerPoint, Excel and Word - Attention to detail - Experience of working on projects simultaneously - Solid Analytical skills with an interest in data and systems It would be highly desirable if y...