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As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
We understand that success is achieved through our people, and we are searching for a committed and passionate Team Leader to join our growing business.
As a Team Leader, you will work as a Retail Assistant and receive a £2 per hour supplement for managing shifts.
Key responsibilities include:
* Have a clear focus on delivering great availability for your customers.
* Play an active role in your store to “sell a £1 & save a £1” to help drive sales.
* Deliver on all agreed actions set by your line manager.
* Proactively support and work with the Talking Shop Rep in your store.
* Contribute to creating an inclusive culture where everyone can excel.
* Support personal development and share knowledge to upskill the team.
Doing the right processes and doing them right:
* Complete actions set by your line manager based on daily floor walks, focusing on customer experience.
* Maintain a positive service approach in-store and at the doorstep, aiming to be the best place to shop.
* Follow and implement all cash handling and security policies and processes.
* Contribute to providing the best digital service by implementing all “One Best Way” processes.
Leadership:
Your leadership should focus on:
* Being approachable to love your customers.
* Respecting and caring for your team.
* Working enthusiastically as a team.
* Taking action to reduce waste.
* Being considerate towards the business and colleagues.
Required skills & experience:
* Retail management or supervisory experience is preferred but not essential.
* Effective communication to ensure store tasks are completed first time, every time.
* Ability to plan and organize shifts utilizing all team members.
* Providing constructive feedback to improve team performance.
* Leading by example to deliver a great store experience.
What We Offer:
* 15% discount at all Iceland and The Food Warehouse stores.
* 28 days holiday (including Bank Holidays).
* Christmas vouchers, increasing with length of service.
* Refer a Friend scheme.
* Christmas saving schemes.
* Long service awards.
* Option to join a healthcare plan.
* Free and confidential support through Grocery Aid.
* Clear career pathways with development opportunities.
* A supportive and inclusive work environment.
Apply now to join the team and start your Iceland story!
Additional Information: Must be flexible and able to work weekends. This job will be based at Willerby.
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