Assistant Workplace Manager Client: Major Public Sector organisation Contract Length: 6 months Location: Sheffield (hybrid working - 3 days onsite, 2 days remote) Day Rate: Up to £550 per day (Umbrella, inside IR35) An exciting Interim opportunity for an experienced Assistant Workplace Manager to support the delivery of workplace and facilities management services across a large, multi-site property portfolio in the North of England. Working within a high-profile property and workplace services environment, you will play a key role in monitoring supplier performance, managing operational risks, supporting contract management activities, and ensuring excellent customer service delivery across a diverse estate. This role would suit a facilities, workplace, property, or contract management professional with strong stakeholder management skills and a data-driven approach to service improvement. Key Responsibilities Monitor supplier performance against contractual KPIs using CAFM and reporting systems. Manage work order performance, including backlog management, compliance monitoring, and escalation of service delivery issues. Investigate, resolve, and track customer complaints and service requests, ensuring timely resolution and stakeholder communication. Support governance and performance review meetings with service providers and internal stakeholders. Assist in maintaining contractual compliance, operational risk registers, and audit action plans. Support the management of contract variations, change controls, risk notices, and associated documentation. Ensure property and service data remains accurate across digital systems and reporting platforms. Collaborate with specialist teams including Health & Safety, Security, Engineering, Sustainability, and Compliance functions. Support financial approval processes and contract spend monitoring. Track supplier self-audits, remedial actions, and service improvement initiatives. Maintain regional records, shared mailboxes, and operational reporting requirements. Experience: You will be a proactive workplace or facilities professional who combines operational excellence with strong stakeholder management skills. Comfortable working with data, contracts, suppliers, and customers, you will thrive in a fast-paced environment where service quality, compliance, and continuous improvement are critical to success. Experience within Facilities Management, Workplace Management, Property Management, or a related environment. Knowledge of supplier and contract management across hard and soft FM services. Experience managing services within leased or landlord-controlled buildings. Understanding of building management responsibilities and lease obligations. Experience using CAFM systems, service management platforms, and reporting tools. Strong analytical skills with the ability to interpret data and identify trends, risks, and improvement opportunities. Experience supporting audits, compliance activities, and operational governance processes. Excellent communication, stakeholder engagement, and organisational skills. Ability to manage competing priorities and work effectively under pressure. Note: Due to the sensitive nature of this role, candidates will require current, Valid SC Clearance, or the ability to gain and maintain this. This is an urgent requirement - if interested, please apply asap and any questions, email claire.shipman@1st-executive.com