Overview
A healthcare organization is seeking a full-time IT Technical Support (1st Line) technician to provide exceptional support to its staff. The technician will be the first point of contact for IT issues, ensuring calls are resolved efficiently while maintaining high customer satisfaction. The role is based in Walsall, offering the opportunity to contribute to a critical support function in healthcare.
Responsibilities
* Logging calls, managing technical faults, and adhering to service level agreements.
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