Administrator
Location: Birtley
Pay: £12.21 per hour
Hours: Full Time - Monday to Friday, 08:30am - 5:00pm
Manpower are delighted to be recruiting on behalf of our client, a well-known and reputable company based in Birtley, for a full-time Administrator to join their busy and friendly team.
This is an excellent opportunity for an organised and professional individual who thrives in a fast-paced office environment and enjoys delivering high levels of customer service.
The Role
As an Administrator, you will play a key role in supporting daily operations through effective communication, accurate data management, and efficient booking coordination.
Telephone & Communication
* Answer incoming phone calls promptly and professionally
* Handle enquiries, provide information, and direct calls to appropriate team members
* Take and relay accurate messages
Data Entry & General Administration
* Input, update, and maintain data across company systems
* Maintain accurate customer records and booking information
* Prepare basic reports and summaries as required
* Carry out general administrative duties including filing, scanning, and managing emails
Booking Management
* Take customer bookings via phone and email
* Update calendars, scheduling systems, or booking software
* Confirm bookings and communicate details to customers
* Manage cancellations, amendments, and availability updates
About You
We are looking for a candidate who demonstrates:
* Excellent telephone manner and strong communication skills
* High accuracy and attention to detail
* Proficiency in Microsoft Office (Outlook, Word, Excel)
* Experience with booking systems (preferred but not essential)
* Strong organisational and time-management skills
* Ability to work independently as well as part of a team
What's on Offer
* £12.21 per hour
* Full-time, stable hours (Monday-Friday)
* Opportunity to work for a well-established and respected company
* Supportive team environment
If you are a reliable and detail-oriented administrator looking for your next opportunity in Birtley, we would love to hear from you.
Apply today with Manpower to be considered.
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